FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Orders are processed within 1–3 business days and usually arrive within 7–15 business days depending on your location.

Q: Do you provide tracking numbers?
A: Yes, once your order is shipped you will receive a tracking number via email.

Q: What is your return policy?
A: We offer a 30-day return policy. If you are not satisfied with your order, you can contact us for a refund or replacement.

Q: How can I contact customer support?
A: You can contact us anytime at support@zepitopets.com.

Q: Do you ship internationally?
A: Yes, we ship to many countries worldwide.